​Refunds!

We cannot offer refunds even if we need to postpone, cancel or modify the event.  

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Transfers are allowed but must go through the race roster transfer ticket form.  This will be subject to a new registration fee online by the new participant.  All new participants must complete the online waiver. Click Here To Transfer.

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Event Cancellation
We try not to cancel events, however, we have learned there are a few reasons cancellations happen.  Our most common reasons are unsafe site conditions, pandemics, or local emergencies. Unfortunately, we cannot control the weather, however, for most events, we are dedicated to moving forward with an event as long as it is deemed safe to do so. Regardless of the reason for the cancellation, our cancellation policy is:

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Cancellation notification: Participants and volunteers will receive an email notification within two hours of the decision to cancel the event. Participants will also receive an SMS notification on a cell phone if the phone number was provided to the event organizer during registration.  Updates as to the event status will also be posted on Facebook event page.

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Event postponement!

If we cannot run the event as planned we will try to postpone and give our registered participants the following options:

1. Postponement to next year's event: All participants will automatically have their registration transferred to the next year's event. To activate the ticket for next year's event there will be an activation fee of $15 per ticket. We charge this fee to help cover our event costs as most proceeds from ticket sales are spent in event preparation.

2. Transfer to another event: Participants can choose to attend an event in a different location and there will be $10 transfer fee for this option. 

Weather policies!

Mega Bounce Run will go ahead rain, shine, or snow as long as it is deemed safe to so. In case of severe weather such as storms or extreme winds, the event will first be delayed until the weather clears, postponed until another day, or canceled altogether.  

While we always aim to move forward with the event, we reserve the right to; alter components of the course for safety, delay run times, postpone or cancel the event. We also reserve the right to cancel when a facility, municipality or law enforcement deems it necessary. 

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